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Server Management & Monitoring
Servers Always Up! 24/7 Monitoring Preventing Failures
Server Management & Monitoring
Uninterrupted server monitoring, proactive responses, and always-available services.
Volver a Servers
Overview
We monitor servers 24/7, detect anomalies in real time, and act before issues turn into incidents. We manage alerts, performance and capacity metrics to ensure high availability and proactive responses to any potential failure. The goal is simple: systems always green, business running, and uptime you can trust.
We monitor hybrid infrastructures: physical and virtual servers, public clouds and on-premises environments, containers, orchestrators, hypervisors, load balancers, firewalls and network devices. We validate the health of critical services such as web, mail, DNS, VPN, databases, queues and caches with internal and external probes to capture both the system view and the real user experience.
We correlate system and application telemetry: CPU, load, memory and swap, disk I/O, network latency and throughput, active connections, per-endpoint timings, error codes, success rates, per-process consumption, queues, locks and operations per second. We add business indicators like conversions or checkout times to align operations with real impact.
Alerts are intelligent: dynamic thresholds, baselines by time of day and seasonality, maintenance windows, service dependencies and cascade suppression. We prioritize by severity and impact with measured, optimized MTTD/MTTR targets. When an incident threatens the end user, we trigger the response chain without delay.
Incident response
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P1
Immediate response, coordination bridge, client communication and periodic updates.
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P2
Rapid mitigation, follow-up and root-cause analysis with corrective actions.
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Post-mortem
Blameless documentation, lessons learned and improvements applied to monitoring and architecture.
Every intervention records root cause, corrective and preventive actions. What we learn gets integrated.
Self-healing
Well-designed automation to put out fires in time without losing control or judgment.
Key capabilities
We watch health checks, heartbeats, replication states and quorums to prevent split-brain and silent degradation. We test failovers and disaster recovery procedures, verify RTO/RPO, and regularly validate restores. We monitor certificate, domain and service credential expirations to avoid avoidable outages.
We analyze trends and seasonality, detect bottlenecks before saturation and recommend expansions or rightsizing. We tune autoscaling policies when applicable and deliver growth plans with scenarios, estimated costs and decision points.
We detect anomalous traffic patterns, unexpected processes, scans and behaviors suggesting abuse or intrusion. We correlate logs, metrics and traces; enforce file integrity checks and verify hardening of exposed services.
We measure p50/p95/p99 latency, error rates, Apdex and saturation by service and route. We follow distributed traces to isolate the slow link, be it the database, an external service or a queue. Precise resolution, no blind patching.
We rotate logs, control disk space, verify backups and test restores. We audit scheduled tasks, coordinate patching, assess impact and define fallback. Changes are versioned, tested and safely deployed.
Clear dashboards and reports with KPIs: availability by service, SLO attainment, latencies, errors, resource consumption, capacity trends, incidents and preventive actions. Concrete recommendations and a continuous improvement plan.
Processing operational data with appropriate technical and organizational measures. Access segmentation, logging of administrative actions, and least-privilege to protect the platform and users.
Continuous 24/7/365 operation, on-call engineers, defined contact channels and agreed response times. Remote intervention or guided collaboration as needed.
Operational KPIs
| Metric | Target | Actual | Comment |
|---|---|---|---|
| Availability by service | >= 99.95% | 99.98% | In line with the defined SLO. |
| MTTD | <= 60s | 35s | Proactive real-time detection. |
| MTTR | <= 15m | 7m | Effective runbooks and self-healing. |
| Error rate | <= 0.2% | 0.09% | Observability per route and service. |
Summary
We observe, understand, prioritize and act. Less noise, more signals, zero improvisation. Your servers stay healthy, your services available and your users supported. And when reality gets difficult, we’re already there with data, procedures and resolve to restore everything quickly and without drama.
Need full monitoring or on-call reinforcement? We tailor the service to your operation and SLO.